As published in No More Practice’s Reality Check 16 May 2013. One of the most important questions your business needs to answer is “what does your client value?” Clients need to be crystal clear on the answer to this question before they will …
As published in No More Practice’s Reality Check 9 May 2013 Culture is one of the key elements helping people decide where they want to work and dictates if and when they stay or go. Any business owner that thinks they can put their head in the …
As published in the IFA magazine 7 May, 2013. The client experience is just as important as the actual services you provide. When it comes to how it makes us feel, Disneyland – even if you have never been there – is a place that makes us think of …
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Before it’s official, please can you check your inbox and confirm we’re doing this.
Then we can be friends forever (hopefully)
