9ROK Consulting Terms and Conditions

Please read these Terms and Conditions carefully before using the 9Rok Consulting website operated by 9Rok Consulting Pty Ltd (ABN 59 849 133 426) (us, we, or our).
Do not use this website unless you have read these terms and accept that they will govern your right to use and access our website and all the documents, links and information contained on it. If you choose to use 9Rok Consulting’s website, products and/or services then 9Rok Consulting will regard that use as conclusive evidence of your agreement and acceptance that these terms govern yours and 9Rok Consulting’s rights and obligations to each other.

Amendment of Terms

9Rok Consulting reserves the right to change these terms and conditions of use at any time and those changes shall take effect in respect of all subsequent uses by you of the website. You should therefore check these terms every time before you use the website and only if you accept these terms should you proceed to access and use the material on the website.

Products and Services

9Rok Consulting provides educational and informational products and services designed to assist people who run advice businesses, including financial advisers, accountants, mortgage brokers, risk specialists, stock brokers, Insurance brokers, lawyers, licensees, banks and aggregators. Our products and services include:

  • Digital training programs;
  • Workshops;
  • Speaking/MC services;
  • Private coaching;
  • Online (and downloadable) tools, templates, videos and guides; and
  • Free online (and downloadable) resources.

(Collectively Products and Services)

General Terms

All Products and Services provided by 9Rok Consulting are to be used solely for educational and informational purposes subject to these Terms. You are not permitted to use 9Rok Consulting’s Products and Services for any other purpose, or to replicate, modify, reproduce and/or disseminate the Products and Services in any way. All Products and Services are accurate as at the date that they are accessed and/or downloaded.

Nothing on the 9Rok Consulting website, or any of the content of the 9Rok Consulting Products and Services should be construed as a guarantee regarding your ability to achieve results and/or earn money as a result of using the Product and Services and/or any ideas, information, tools or strategies provided by 9Rok Consulting. You should always use our Products and Services with caution and consult an accountant, lawyer or professional adviser before acting on this or any information related to your business or finances.


You are not permitted to reproduce the documents, information or materials on or purchased from the 9Rok Consulting website for the purposes of conducting a business competitive with or similar to the business of 9Rok Consulting. You are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the documents that you download from our website where that activity is part of a business that is competitive with or similar to the business of 9Rok Consulting. Otherwise you are permitted to download a copy of the documents and retain them on computers used in your business for any legitimate or proper purpose of conducting your business. 9Rok Consulting expressly reserves all copyright in its website and in all documents and information on its website.

Limitation of Liability

It is an essential pre-condition to you using 9Rok Consulting’s website that you agree and accept that to the maximum extend permitted by law 9Rok Consulting is not legally responsible for any loss or damage (including consequential loss) you might suffer related to your use of the site, whether from errors or from omissions in our documents or information or from any other use of the website. In short, your use of the site is at your own risk.

Order processing

9Rok Consulting’s paid Products and Services can be purchased using the following credit/debit cards via the Stripe payment platform and e-way platform: Mastercard, Visa and American Express. Your credit/debit card information is not stored by 9Rok Consulting on our servers nor is it passed through our servers.

Purchased items are non-exchangeable, non-transferable and non-refundable except where you can prove that the item was wrongly described or was incorrectly supplied. If you find any of 9Rok Consulting’s Products or Services to be damaged, erroneous or incomplete you should notify 9Rok Consulting by email at contact@9rok.com.au as soon as possible but no later than 48 hours after point of sale. 9Rok Consulting will take reasonable steps to provide an amended Product within 7 days of notification or, in its absolute discretion, refund the cost of the item.

Account conditions

In purchasing or using 9Rok’s Products and Services you may be issued a username and password that must remain confidential at all times. You are entirely responsible for all use and activity associated with or arising from any use of your username and password and 9Rok Consulting will not be liable for any loss that you incur as a result of someone else using your account, with or without your authorisation. 9Rok Consulting routinely monitors the usage of our Products and Services for any un-authorised access (including but not limited to concurrent use of a username and password).

If we consider that there has been a breach of these terms we may take action, including immediately terminating the account and access. No refund will be made if the account is terminated due to a breach of these terms. If you suspect any suspicious account activity we encourage you to immediately notify 9Rok Consulting by emailing contact@9rok.com.au.

Links To Other Websites

9Rok Consulting may provide on its website links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between 9Rok Consulting and the owners of those websites. 9Rok Consulting takes no responsibility for any of the content found on the linked websites.

9Rok Consulting’s website may contain information provided by third parties. 9Rok Consulting accepts no responsibility whatsoever for information or advice provided to you directly by third parties.


We exercise all reasonable skill and care to ensure that the 9Rok Consulting website is free from viruses and other malware.  We accept no liability for any loss or damage resulting from a virus or other malware, errors, cookies or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of 9Rok Consulting’s website (including the downloading of any content from it), Products and Services or any other site or software referred to on our website or used in connection with 9Rok Consulting’s Products and Services (such as DropBox). You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.

Competition and Consumer Act 2010 (Cth)

9Rok Consulting provides all of the Consumer Guarantees contained in the Competition and Consumer Act to the extent to which they apply to this agreement between you and 9Rok Consulting but not otherwise. Nothing in these standard terms and conditions are intended to exclude any applicable Consumer Guarantees.

Where the Consumer Guarantees do apply and there has been a breach of any of those Consumer Guarantees then 9Rok Consulting relies on Section 64A of the Competition and Consumer Act. In that respect, 9Rok Consulting’s liability to you for any breach of a Consumer Guarantee is limited to:-

  • Where there is a supply of goods, to the replacement or resupply of equivalent goods, or the payment to you of the cost of replacing the goods or acquiring equivalent goods.
  • Where there is a supply of services, to the supply to you of the services again or the payment of the costs of having the services supplied to you again.

Express Disclaimers

Subject to the provisions of the Competition and Consumer Act 2010 (Cth) and to the fullest extent permitted by law, 9Rok Consulting absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. 9Rok Consulting gives no warranty that the Products and Services will be free of errors, or that defects will be corrected, or that 9Rok Consulting’s website or its server is free of viruses or any other harmful components.

9Rok Consulting does not warrant or make any representations regarding the use or the result of the use of any document, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties and in that event those exclusions do not apply and shall be deemed excised from these standard terms.

Your Privacy

9Rok Consulting respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Cth). Please read our Privacy Policy carefully. You may change your details at any time by contacting us by email to contact@9rok.com.au. Credit card information is not stored by us on our servers.

9Rok Consulting does not sell or deal in personal or customer information. 9Rok Consulting may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. 9Rok Consulting may use the information that you provide to improve its website and its services.

Disclosure of Your Information

9Rok Consulting may disclose information in good faith and where 9Rok Consulting is required to do so:-

  • by law or by any court;
  • to enforce the terms of any of our customer agreements;
  • to protect the rights, property or safety of 9Rok Consulting, its customers or third parties; or
  • to banks or financial institutions with the purpose of preventing fraud and as proof of any transaction.


This agreement and this website are subject to the laws of Victoria, Australia. If there is a dispute between you and 9Rok Consulting that results in litigation then you submit to the jurisdiction of the relevant courts of Australia or the relevant state.

Entire Agreement

These terms and conditions represent the entire agreement between you and 9Rok Consulting concerning your use and access to 9Rok Consulting’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed excision of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.



This website is owned by 9Rok Consulting Pty Ltd (ABN 59 849 133 426).

Our postal address is PO Box 3329, Mentone East, VIC 3194, Australia.

All communication in respect of the use or purchase of 9Rok Consulting’s Products and Services should be made through by email to contact@9rok.com.au.

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